Posts Tagged ‘loyalty’

Type: Articles & Papers | 269 views

journal-sponsorship

Does Passion for a Team Translate Into Sales for a Sponsor? The Irish Case

This research paper from the Journal of Sponsorship investigates if passion for a sports team translates into sales for sponsorship brands. It asks the questions “Can sponsorship persuade a loyal fan to choose one product over another? Can it generate enough emotional attachment to make a difference to sales?”

Type: Articles & Papers | 262 views

anzmac

An Exploratory Model of Consumer Fanaticism: the Processes Leading to High-End Loyalty

The authors of this study from RMIT University, Monash University and the University of Adelaide interviewed six highly loyal consumers to map the stages that lead to extreme cases of brand loyalty. Three key transition stages were identified.

Type: Articles & Papers | 343 views

journal-international-marketing

Consumers’ Emotional Bonds with Foreign Countries: Does Consumer Affinity Affect Behavioral Intentions?

We know that brand perception affects our everyday purchasing decisions, but how strong is the effect of nation branding on what we choose to buy? This study from the University of Vienna shows that “consumer affinity is more powerful than consumers’ ethnocentric tendencies in explaining both perceived risk and willingness to buy.”

Type: Articles & Papers | 398 views

clothing-and-textiles-journal

Soulmates, Best Friends, and Casual Buddies: The Relationship of U.S. College Students to Retailer Brands

An article in the Clothing and Textiles Research Journal takes a look at the interpersonal relationship that U.S. college students have with retail brands. The relationships are categorized as soulmates, best friends and casual buddies.

Type: Insights & Ideas | 930 views

starbucksthumb

The Value of the Inspirational Consumer

One way to ascertain if a brand is a Lovemark is to look at those who are largely responsible for awarding the brand with that status – consumers. Lovemarks have relationships with people that are based on more than transactions; they have what we call Inspirational Consumers – people who act as advocates, community members and brand owners.

Type: Insights & Ideas | 1,091 views

Sensuality-thumb

Love in the Bank

How do you reinforce a financial brand when there are few opportunities or reasons for consumers to develop meaningful connections with your products? Can a retail bank shake off the veil of negativity often associated with the global financial crisis? How can a bank make its brand mean more to people than bills, mortgage payments and ATMs?

Type: Whitepapers | 129 views

saatchi-research

Engagement Unleashed: Gamification for Business, Brands and Loyalty

In study by Saatchi & Saatchi S entitled “Engagement Unleashed: Gamification for Business, Brands and Loyalty,” 55% of Americans said they were interested in working for a company that uses gamification to increase productivity.

Type: Articles & Papers | 607 views

University-of-Innsbruck

Can Brands Make Us Happy? A Research Framework for the Study of Brands and Their Effects on Happiness

Brands permeate consumer culture. Yet, despite their ubiquitous presence, one of the societally most relevant and fundamental questions of brand existence remains among the most difficult to capture: Can brands make us happy?

Type: Articles & Papers | 664 views

Deakin

Brand Love, Brand Image and Loyalty in Australian Elite Sport

This paper aims to contribute to the current brand and sport marketing literature by conceptualising the relationship between brand image, brand love and loyalty within Australian elite sport. The context for this study is an investigation of Australian football and more specifically its teams.

Type: Reading List | 374 views

The Marketing Power of Emotion

The Marketing Power of Emotion

“‘The Marketing Power of Emotion’ provides a complete, original and anecdote rich account of the marketing power of emotion. This book is written by two of the leading practitioners in the field and is complete with thorough references and real life examples to follow.”

Type: Reading List | 519 views

Emotional Branding

Emotional Branding: The New Paradigm for Connecting Brands to People

“A visionary approach to building powerful brand loyalty, this ground-breaking book shows marketers of any product or service how to engage today’s increasingly cynical consumers on deeper emotional levels.”

Type: Reading List | 409 views

Commitment-Lead Marketing

Commitment-led Marketing: The Key to Brand Profits is in the Customer’s Mind

“In a hugely competitive world, customer loyalty has become a key area for concern. What would happen if you could go one step further and identify not just those customers who are loyal to your brand, but those who are truly committed to your product or service? This book helps you to do just that.”

Type: Reading List | 465 views

Emotional Marketing, Hallmark

Emotional Marketing: The Hallmark Way of Winning Customers for Life

“Hallmark has found that one of the keys to attaining superior customer loyalty is through emotion. Now for the first time, Hallmark reveals its groundbreaking strategy: Emotion Marketing. This strategy can help any company create an emotional bond with customers for a competitive advantage in the marketplace.”

Type: Reading List | 555 views

Emotional Branding

Emotional Branding: How Successful Brands Gain the Irrational Edge

‘”Emotional Branding’ teaches you how to identify and empower your product’s appeal and connect it to your customers’ experiences with your product. The results unlock the secrets to emotional branding, enhance the brand-consumer relationship, and show you and your business new prosperity—all from discovering and applying these powerful new ways to use the “F” word, F-E-E-L-I-N-G-S.”

Type: News & Media | 359 views

Staandard

The Faith, Hope and Love Show

Interview with Kevin Roberts featured in Standaard. Roberts talks about the power of Lovemarks in uncertain times. Taking care of brand values and appealing to consumers emotions are key factors in surviving the economic downturn. Companies should give consumers control of their brands. (Flemish with English translation)