Posts Tagged ‘customer experience’

Type: Theses & Dissertations | 1,279 views

iowa-state-university

Retail Branding Through Sensory Experience: Local Case-Study at Chocolaterie Stam

A Master’s thesis from Iowa State University uses the confectionery retailer, Chocolaterie Stam, as a case study on how appealing to the senses can enhance retail environments and customer experience.