This Master’s thesis looks at Lovemarks theory and analyzes consumer stories to obtain insight on the drivers behind brand love. It also uses the photo elicitation technique to “evoke feelings, stories, and memories in order to provide a new perspective on the theory of brand love”.
Theses & Dissertations
Emotional marketing – and Lovemarks specifically – have given rise to a number of full-length academic works. Below is a sampling of some notable treatises on consumer psychology, emotional marketing and Lovemarks.
Type: Theses & Dissertations | 955 views
Type: Theses & Dissertations | 761 views
This thesis in Spanish from the University of Chile looks at the concept of brand love in Chile and tests the existence of brand love in regard to Chilean services. “It was determined that the love of brands is strongly influenced by a sense of belonging to a community and for consumers to identify that particular brand.”
Type: Theses & Dissertations | 1,444 views
A Study of the Role That Emotional Branding Plays in Marketing Strategies Within the Soft Drinks Industry, with Particular Focus on Coca-Cola
This thesis submitted as part of a Bachelor of Arts (Hons) degree in Advertising and Brand Management looks at the the use of emotional marketing within the soft drinks industry (with focus on Coca-Cola) and makes reference to Lovemarks.
Type: Theses & Dissertations | 1,018 views
This Bachelor’s thesis from Kristianstad University, Sweden, investigates consumer perspectives on Lovemarks by looking at the language that people use when talking about luxury brands.
Type: Theses & Dissertations | 670 views
When Does Brand Matter? An Empirical Examination of the Roles of Attachment Experience and Identity Within Consumer-Brand Relationships
This PhD dissertation from the University of Cincinnati “examines the phenomenon of consumers developing a sense of connection with a brand and compares it with material possession attachment…[Results] suggest that brands matter in predicting the nature of a consumer’s attachment to a particular object.”
Type: Theses & Dissertations | 2,698 views
This Master’s thesis studies the affects of product involvement on brand loyalty for cars and batteries. The research tested “factors for regression correlations to identify links between pleasure, sign and risk probability and brand loyalty for cars and interest/pleasure, sign, risk probability and risk importance for batteries.”
Type: Theses & Dissertations | 1,255 views
A thesis from Middle East Technical University carries out an empirical study that examines the emotional relationship between consumers, products and brands. Five iron brands were surveyed – Arzum, Braun, Philips, Sinbo and Tefal.
Type: Theses & Dissertations | 1,891 views
A Master’s thesis from Iowa State University uses the confectionery retailer, Chocolaterie Stam, as a case study on how appealing to the senses can enhance retail environments and customer experience.
Type: Theses & Dissertations | 2,168 views
Bibi Deena Syed’s Master’s thesis attempts to “understand how iconic products have been able to make their audiences love them unconditionally and choose them beyond rational reason over the years.”
Type: Theses & Dissertations | 1,148 views
This Master’s thesis from Lund University aims to provide a better understanding of the love that consumers have for brands and identify the essential factors brands need in order to be loved. An iterative approach was taken in this qualitative study.
Type: Theses & Dissertations | 1,502 views
“If emotional branding drives consumers to behave in a certain way psychologically, how exactly does it do that?” This is the question posed by Pin-Hsuan Huang in a Master’s thesis submitted to the Universiteit Maastricht Faculty of Economics and Business Administration.
Type: Theses & Dissertations | 1,660 views
The Development and Maintenance of Customer Relationships Through Communication: A Consumer Perspective
This doctoral thesis by Nicholas Paul Thompson investigates the manner in which consumers maintain brand relationships, and the effect that chosen lines of communication (i.e. social networks, word-of-mouth) have on the value of these relationships. Air New Zealand is the brand primarily referred to in this study.
Type: Theses & Dissertations | 1,680 views
The main purpose of the current paper was to study and analyze the role of brand in consumer behavior. In fact, although intangible, brand seemed what mostly can influence our decisions during a purchasing process. Moreover, the study has introduced the fresh concept of Lovemarks, the ultimate manifestation of loyalty.
Type: Theses & Dissertations | 833 views
“This dissertation provides new insights into this latest development within CRM. These insights are derived by applying key theories from social psychology about personal relationships to customer-to-firm relationships. The results clarify how commitment between customers and firms arises and develops.”
Type: Theses & Dissertations | 1,179 views
Empirical Validation of the Lovemarks Concept – A Structural Equation Study in Cooperation with Saatchi & Saatchi
“As the central result of his work, Mühl (2009) comes to the conclusion that both core dimensions of the Saatchi & Saatchi Lovemarks model (brand respect and brand love) can be confirmed empirically. Essential influencing factors of “brand respect” are “reliability”, “reputation”, “satisfaction” and “service”. The emotional facet of “brand love” is made up of the dimensions “brand passion”, “brand intimacy” and “brand commitment”.”