Resources

Since the inception of the Lovemarks theory, academic literature on the topic of emotional marketing has grown considerably. Here you’ll find a sampling of some interesting academic investigations into the hearts and minds of today’s consumers.

Type: Articles & Papers, Resources | 1,423 views

Effects of Storytelling in Advertising on Consumers’ Empathy

“Differentiated positioning becomes increasingly difficult when brand salience weakens. For these reasons, the focus of advertisement-related communication is shifting from persuading consumers through the direct delivery of information to an emphasis on appealing to their emotions using matching stimuli to enhance persuasion effects.”

Type: News & Media, Resources | 1,661 views

Moving Brands Beyond Reason Into Culture

Brent Smart, CEO of Saatchi & Saatchi New York, believes that advertising is all about moving brands beyond reason and into culture. What does that mean? You must be ICONIC. A company may have recognizable brand assets, but for Brent, what really makes you iconic is how you use them.

Type: Articles & Papers, Resources | 1,123 views

The Influences of Humorous Advertising on Brand Popularity and Advertising Effects in the Tourism Industry

“With a diversity of promotional channels and ever-increasing numbers of participants, the tourism industry in Taiwan faces keen competition.” In this study on the influence of humorous advertising on brand awareness, one hundred questionnaires were generated from users of a Taiwanese travel website.

Type: General, Resources, Theses & Dissertations | 1,316 views

Senses and Sensibility: A Human-Centred Branding Strategy

This Master’s thesis looks at human-centred branding and the role of the senses in a study of “the social and cultural meanings consumers attach to brands and branding within the art, science and technology continuum”.

Type: Articles & Papers, Resources | 859 views

Positive Consumption Emotion to Purchase Intention Cross-Cultural Evidence from China and India

It has been widely confirmed that emotion elicited by products, services, and store atmosphere positively impact subsequent consumer responses such as satisfaction and purchase intention. To understand consumer emotional responses clearly, consumer emotion structure must be identified.

Type: Audio & Video, Resources | 870 views

Kevin Roberts on the VUCA World

Kevin Roberts, CEO Worldwide of Saatchi & Saatchi, speaks about living in a VUCA World at Lancaster’s Professor Sir Roland Smith Chief Executive Lecture.

Type: Articles & Papers, Resources | 844 views

The Influence of Sponsorship on Brand and Event Attitudes: Understanding the Role of Emotions

Event sponsorship in sport has become one of the most prominent nontraditional components of the marketing communication mix for many companies across the globe (IEG 2011). Since many companies use sporting events to promote their brands, studying the effects of event sponsorships on both sponsoring brands and sponsored events has become increasingly relevant to marketing theory and practice (Sneath et al. 2005, Chien et al. 2011).

Type: Articles & Papers, Resources | 1,260 views

Consumer Behavior: How the “Brand Love” Affects You

The use of the construct “Brand Love” is relatively recent in explaining consumer behavior. However it is pertinent to think that a stronger consumer connection with a brand influences their behavior, particularly in terms of loyalty and willingness to pay a higher price for their “Brand Love”.

Type: News & Media, Resources | 1,014 views

Richard Hytner on Leadership

Richard Hytner, the deputy chairman of Saatchi & Saatchi and the author of ‘Consiglieri: Leading from the Shadows’, speaks to Lillian Cunningham of The Washington Post about leadership.

Type: Audio & Video, Resources | 781 views

Good Companies Make You Think. Great Companies Make You Feel.

Saatchi & Saatchi’s Worldwide CEO Kevin Roberts recently spent some time sitting down with Entrepreneur Magazine at the Saatchi & Saatchi New York Offices to shed some light on and what it means to create a movement, and why good companies make you think, but great companies make you feel.

Type: Articles & Papers, Resources | 1,097 views

Store Atmospherics: A Multisensory Perspective

This journal article published in Psychology & Marketing “reviews the scientific evidence related to visual, auditory, tactile, olfactory, and gustatory aspects of the store environment and their influence on the consumer’s shopping behavior”.

Type: Articles & Papers, Resources | 968 views

What Type of Relationship Do We Have With Loved Brands?

“Current brand love studies neglect a detailed discussion and analysis of the appropriate relationship theory and underlying measurement scale to be used… The purpose of this paper is to close this gap by providing a discussion, testing and comparing two different relationship theories and their underlying scales as applied to brand love.”

Type: Articles & Papers, Resources | 588 views

Reading Fictional Stories and Winning Delayed Prizes: The Surprising Emotional Impact of Distant Events

Hedonic experiences that involve real, immediate events (such as reading about a recent, real-life tragic event) naturally evoke strong affective reactions. When these events are instead fictional or removed in time, they should be perceived as more psychologically distant and evoke weaker affective reactions. The current research shows that, while consumers’ intuitions are in line with this prediction, their actual emotional experiences are surprisingly insensitive to the distancing information.

Type: Articles & Papers, Resources | 1,326 views

Falling In Love With Brands: A Dynamic Analysis of the Trajectories of Brand Love

“This article presents a study designed to investigate and map the trajectories of brand love. Consumers described experiences related to the initiation and evolution of their relationships with their most loved brand.”

Type: Articles & Papers, Resources | 1,522 views

Loving Brands for Their Image : Exploring the Relationship Between Self-Congruity, Self-Monitoring and Brand Love.

Nowadays, due to the wide range of products and brands consumers can choose from, organizations are having a hard time standing out and connecting with consumers. Establishing and maintaining a strong consumer-relationship is becoming more important but for organizations it is difficult to create a lovable brand. This study provided better insights to which different congruity facets and their focus led to greater love for brands.