With the power of the Inspirational Consumer being recognized and rewarded by brands, word-of-mouth worthy experiences and giveaways are becoming the way that brands are developing consumer relationships.
The Lovemarks Campus blog is authored by our editorial team and members of the Saatchi & Saatchi network. It is devoted to insights and ideas related to research and trends in emotional marketing.
Type: Insights & Ideas | 2,336 views
Ernst & Young recently polled more than 4,000 adults in the Middle East and North Africa and found that consumers in the region are more brand loyal than their global counterparts. Loyalty may be the key desire for many brands in the MENA market, but striving for love will protect them from the risk of commodization.
Type: Insights & Ideas | 2,745 views
Retail is one environment where brands can create the context for which great stories occur. By drawing an audience to interact and participate with the retail environment, brands can create a door to wonder, excitement and discovery. Here are some stores that have successfully developed narratives for their consumers.
Type: Insights & Ideas | 1,914 views
The growing interest in ‘secret’ offerings and member-only deals also come from the fact that sales are ubiquitous and deals are a dime a dozen. Shoppers still want to feel special, but not from the massive discounts that everyone else is getting.
Type: Insights & Ideas | 1,883 views
For bookstores to survive in the Age of Now they need to go beyond the traditional offering of books and make themselves local social and cultural institutions. Here are some book retailers and publishers that are innovating in this category.
Type: Insights & Ideas | 2,970 views
From dominating the smartphone market, BlackBerry sales have fallen 41% in the last quarter. It’s once loyal community of fans have fallen out of love with their BBs and what was once a Lovemark is now looking very much like a commodity. Low Respect. Low Love. What happened?
Type: Insights & Ideas | 2,132 views
When brands fly the flag of a particular country – be it the place of their founding or an adopted homeland – addressing the Past, Present and Future, as well as capitalizing on Myths and Icons are crucial to conveying brand essence and developing narratives that people can relate to.
Type: Insights & Ideas | 1,997 views
The character of the ‘hero’ has been central to human narrative and reflects the traits that our society admires and aspires to. Who we consider heroes will differ based on variables like culture, age and location, but unanimously, heroes are people we Respect and Love.
Type: Insights & Ideas | 3,680 views
Through the years, Harrods has upheld its iconic status as a quintessential British experience and continues to deliver on its reputation as a shopping destination. We analyze a sample of reviews from tripadvisor.co.uk to gain a better understanding of what people love the most about this renowned retail brand.
Type: Insights & Ideas | 1,957 views
At the Institute of Directors Annual Convention in London this year, Kevin Roberts, CEO Worldwide of Saatchi & Saatchi, outlined four principles that distinguish Creative Leaders from their less agile counterparts. These principles are not only for people who want to create change; they can be applied to brands wanting to stand out as leaders in their market.
Type: Insights & Ideas | 2,138 views
One way to describe the journey to Lovemarks is Product to Trademark, Trademark to Brand, Brand to Lovemark. But can the path to Love be fast tracked to move a Product into Lovemarks territory? And what would a product have to deliver to bypass the often-trod road of Trademarks and Brands?
Type: Insights & Ideas | 1,664 views
Laughing together is a successful mechanism for building intimacy, but humor is a subjective experience. Two people can share a joke, but what are the chances that millions of people across the globe will get the punchline?
Type: Insights & Ideas | 3,632 views
Single-cup serving accounts for more than 8% of the global coffee market and will prove to be more than a trend as consumers continue to want the luxury of a quality brew with the convenience of a touch of a button. Here are some examples of how brands in this category are putting Mystery, Sensuality and Intimacy into action.
Type: Insights & Ideas | 2,703 views
Consumer technology companies know that giving their products and services ‘the human touch’ attracts our attention and generates business. However, good visuals and catchy tunes are not enough to create deep connections to consumers when Mystery and Sensuality are tablestakes.
Type: Insights & Ideas | 2,468 views
Dreams are such an important part of creating Mystery because it speaks to people on very deep, personal levels. It involves emotion and storytelling, fantasy and reality. Here are some recent examples of how brands are creating dream-like experiences for their audiences.